Mascotte assigns dedicated remote veterinary CSRs and technicians who work inside a practice’s existing systems, supported by call transcription, QA tools, SOPs, and dashboards.
Solution Effectiveness
Mascotte states that it supports more than 150 animal hospitals and selects the top 1% of applicants for remote veterinary roles.
Mascotte Health is a tech-enabled veterinary practice operator. It provides tech-enabled support infrastructure solutions for veterinary clinics, such as virtual triage and client experience.
Products
Product
Mascotte remote veterinary CSR and technician services – phone, scheduling, pharmacy, lab-result, treatment-plan, and client follow-up support.
Star Product
Dedicated remote veterinary CSR – the most visible service for reducing front-desk workload.
Demo Product or Complete Product?
Commercial remote staffing and managed-services offering.
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